Gerryann's Flowers at 31911 Mission Trail, Next Door To Boost Mobile, Lake Elsinore, CA 92530

Full information about Establishment and florist "Gerryann's Flowers" at 31911 Mission Trail, Next Door To Boost Mobile, Lake Elsinore, CA 92530

Contacts

Address:
31911 Mission Trail, Next Door To Boost Mobile, Lake Elsinore, CA 92530
Get directions

Phone number:
+1 951-775-0633

Website:
gerryannflowers.com

Categories:
Establishment Florist

Daniel A

★ ★ ☆ ☆ ☆

GerryAnn I believe was who I spoke to on the phone and placed my flowery order with made note of my card and pleasant to the core. 5 stars for her. The detractor was after they made the delivery and my intended recipient never received the bouquet. I called seeking clarification and initially had positive feedback that they’d counter check. The second time I called I spoke to this lady Susan I believe, who was short on dialogue , rude and couldn’t spare time to even hear my concerns about the missing delivery. In her own words “ it isn’t my fault if you can’t track down the flowers. We did our part so that’s it. “ then she hang up. It’s cool that you already made the $$$ and the delivery but if aftersales service is in the loo as I was exposed to. Chances of repeat business diminish. I know I spent small money but if your level of service is tied to $$$ that’s messed up. Dang I never even got to see the flowers. Sucks Susan brought this ranking down to 2